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Common questions about outdoor toys

GetSet

EXIT GetSet ordering
What are the differences between the EXIT GetSet units?

There are GetSet play units, play and sports units and sports units. With the complete GetSet monkey bars, the units that include accessories, the accessories determine whether it involves a play, play and sports or sports edition.

The GetSet powerstations are all sports units. These GetSets are provided with sports accessories and are suitable for everyone aged 14 and up. The GetSets from the PS500 series consist of a powerstation and monkey bar; the units from the PS600 series have a gym frame with gymnastics rings as an extra extension.

With the GetSet monkey bars excluding accessories you determine for yourself which accessories you use. These are basic play and sports frames to which you can add play and/or sports accessories yourself. This GetSet Is available in a compact size, to which you can attach two accessories. With the extensive GetSet you can add three accessories. These GetSets are suitable for everyone aged three years and up.

Which EXIT GetSet meets my needs?

We love to help you make the right choice, so you will buy a GetSet that; you will be enjoying for years to come. Use our GetSet choice aid, follow the steps and find out which GetSet unit meets all your needs!

For whom is the EXIT GetSet suitable?

The GetSet play units and play and sports units are approved according to toy standards and suitable for everyone aged three and up. The GetSet sports units are approved and tested on all safety requirements that apply to these units and are suitable for everyone aged 14 and up.

Is the EXIT GetSet also suitable for professional use?

The GetSet is only meant for home use; meaning use in your own garden thus not for professional use.

How is the GetSet delivered after ordering?

Depending on which GetSet you've ordered, it is delivered to your home by DPD parcel service or Dachser transport service. More information about this can be found on our website with the GetSet unit of your choice.

What material is an EXIT GetSet made of?

The frame of the GetSet is made of galvanized and powder coated steel. Due to this, the GetSet has a long lifespan and there’s less chance of rust.

EXIT GetSet accessories
Can I also order the GetSet accessories separately?

All play and sports accessories for the GetSet can also be ordered separately. Convenient if you would like to add a new accessory to your GetSet or if you want to replace an accessory.

Attention: for safe use of the GetSet units with accessories we recommend to never place a punching bag and exercise bar next to a swing.

The plastic gymnastic rings are suitable for everyone aged 14 and up. For the safe use of the GetSet gymnastic rings we recommend raising them up high after use, so children cannot reach them.

The barbell holders are delivered without barbell bar. For safe use we recommend safely storing a barbell bar after use, out of the reach of children.

Does every GetSet accessory fit an EXIT GetSet?

The GetSet play and/or sports accessories fit the various GetSet units.

Do keep in mind that for a safe use of the GetSet with accessories, it is recommendable to never attach a punching bag and exercise bar next to a swing.

Can I change the GetSet accessories?

You can change the play and/or sports accessories of your GetSet to your heart's content. The GetSet is designed in such a way that most accessories can easily be changed with a convenient suspension system. With the quick release system with carabiner you can simply hang up the GetSet accessories. Would you like to remove an accessory? Then just simply click it out of the carabiner and that's it!

When your child is bored of an accessory you can temporarily remove it and replace it with a different GetSet play accessory. That way, playing outside stays fun and varied!

Have you purchased a GetSet play unit and have the kids meanwhile become adolescents? Then you can vary by combining the play accessories with sports accessories. The GetSet grows along with you and your family!

Would you like to include a new exercise in your workout on the GetSet, then you can remove an accessory and attach a new sports accessory to the frame. That way you can enjoy your multifunctional GetSet for years to come!

Attention: For safe use of the GetSet with accessories we recommend never attaching a punching bag and an exercise bar next to a swing.

How many accessories are maximum allowed on the GetSet?

To a GetSet from the MB200, PS500 and PS600 series, two accessories can be attached in the middle of the monkey bar. You can also attach an accessory to both sides. The GetSet from the MB300 series has room for no less than three accessories.

Attention: for a safe use of the GetSet with accessories we recommend never attaching a punching bag and exercise bar next to a swing.

Which size barbell bar fits the GetSet?

The GetSet barbell holder’s fit barbell bars with a minimum (inner) dimension of 120 centimetres.

Which size battle rope fits the GetSet?

The thickness of a battle rope usually lies between 2.5 and 5 cm. When purchasing a battle rope, do make sure that the battle rope fits through the GetSet battle rope rings; these rings have an (inner) diameter of 6.5 cm.

Can I also use the GetSet accessories on a play or sports unit from a different brand?

All GetSet accessories are exclusively intended for use on EXIT GetSet units and are not suitable for play and sports units of other brands.

Can I also use accessories of a different brand on my GetSet unit?

Suitable GetSet accessories are available for the GetSet units. We cannot guarantee that accessories of other brands fit the GetSet or that they can be used safely.

Placing the EXIT GetSet
Which surface do you recommend for my EXIT GetSet?

GetSet units can be placed on loose surfaces. These include sand, clay, and grass. It is also advisable to place EXIT safety tiles underneath the GetSet. The tiles ensure a softer landing, as they spread the impact of a fall over a larger surface. This reduces the risk of injury. So you can let your children play outside without any worries.

Should I take a safety distance into account while setting up an EXIT GetSet?

We recommend keeping 2 metres free all round with every GetSet play unit and play and sports unit. With a GetSet sports unit, 2.5 metres should be kept clear all round. This prevents users of the GetSet from colliding with a wall, fence, hoarding or other objects while playing and/or exercising.

How far should a GetSet be placed from the plot boundary?

We recommend keeping 2 metres free all round for a GetSet play unit and play and sports unit. For a GetSet sports unit, we recommend keeping a distance of 2.5 metres all round. This prevents children from colliding with a wall, fence, hoarding or other objects while playing.

Do I need a foundation plan for anchoring an EXIT GetSet?

An anchoring set (excluding quick concrete) is supplied with every GetSet as standard, including a step-by-step plan. This shows you exactly how to firmly anchor your GetSet. In our GetSet assembly videos, we provide useful tips and tricks for both the anchoring and assembly of the GetSet monkeybar. 

Before digging, think carefully about where to place the GetSet, also in connection with cables and pipes that may be in the ground. This way, you avoid damaging them.

Which concrete do you recommend anchoring the EXIT GetSet in?

We recommend using quick concrete for anchoring the GetSet. Two bags of 25 kg per ground anchor will do.

Assembling the EXIT GetSet
Do I need special tools to assemble the GetSet?

To assemble a GetSet unit, you will need the following tools: a rubber mallet, spirit level, shovel, and tape measure.

Furthermore, make sure you have enough quick concrete for the anchoring (see instructions). It is also handy to have a bucket of water ready.

Tip: using a ratchet socket spanner or a socket set for the cordless drill makes the assembly a lot faster.

My GetSet is unstable. How do I fix this?

We recommend retightening all bolts and nuts some time after placing the GetSet. For the stability of a GetSet unit, it is also important that about half of the triangle of the ground anchor is covered with quick concrete. The holes for the anchoring may have been slightly deeper than 35 centimetres. This may leave you a little short of concrete to fill the holes. Is this the case? Then dig off the sand again and continue filling the hole with quick concrete until the ground anchor triangle is well set in the concrete.

Can I setup my EXIT GetSet differently from what the images show?

With the GetSet power stations, it is technically possible to attach the gym frame to the tower at an angle instead of placing it in line with the unit, as indicated in the manual and on our website.

However, the GetSet power stations are only approved in the set-up mentioned above. A manual and step-by-step foundation plan is therefore not available for a corner setup. If there are new versions or extensions of the GetSet, we will supply these as an approved, complete product, i.e. including instructions and a step-by-step plan for the foundation.

Please note: for safe use of the GetSet units with accessories, we recommend never attaching a punching bag and exercise bar next to a swing.

If you place the GetSet in a corner unit, be careful when several people are using it at the same time.

Does an EXIT GetSet climbing wall also fit at a different place on the GetSet?

With the GetSet power stations, it is technically possible to attach the climbing wall to the tower in a different place. In this case, our advice is to swap the climbing wall and the gym bench, as the GetSet power stations have been approved in this design.

Is it possible to disassemble and reassemble the GetSet?

Yes, you can disassemble the GetSet and reassemble it in another place. Always check that the parts are technically in order before reassembling the unit. When in doubt, please feel free to contact our customer service.

EXIT GetSet maintenance
How do I clean my EXIT GetSet?

It is best to clean the GetSet with a dry cloth or a wet cloth with cold or lukewarm water. Do not use hot water, cleaning agents, other solvents and hard materials like abrasive pads and brushes to clean the steel parts. The wooden parts are allowed to be cleaned with soap.

Can I clean the GetSet with a pressure washer?

It is best to clean the GetSet with a dry or wet cloth. Because of the force of a pressure washer, the protective layer of the frame of the GetSet might get damaged.

Can an EXIT GetSet stay outside during the winter and can the GetSet accessories stay attached?

Yes, the GetSet can stay outside during the winter. We do recommend placing the EXIT GetSet punching bag inside when the temperature gets below 5 degrees Celsius; this to prevent the water In the punching bag from freezing.

It's also wise to remove the GetSet accessories that contain rope, like the swing, trapeze, wooden gymnastics rings and the climbing rope for a longer lifespan.

Can an EXIT GetSet withstand wind or storm?

In principle, the GetSet stands firmly due to the anchoring system and can therefore withstand a gust of wind. However, if strong wind or a storm is expected, it is wise to remove the accessories.

What can I do if a GetSet part needs replacing?

You can order new parts for your GetSet through our web shop. You can read how to order parts in our blog How do I order new parts for my EXIT outdoor toys?

Note: before ordering a part, it's a good idea to check the warranty periods of your GetSet. Do you still have warranty? Then go to the EXIT Service Portal and let us know which part you want to replace. We'll do the rest.

Does the used wood need to be treated?

No, the wooden parts of the GetSet are treated with a water-based, transparent stain for optimal protection. This makes the wood resistant to wood rot and weather influences such as rain. If you want to treat the wood additionally, we recommend using stain, so that the wood can continue to breathe.

Are the wooden parts of the GetSet impregnated?

No, the wooden parts of the GetSet are treated with a water-based, transparent stain for optimal protection. This makes the wood resistant to wood rot and weather influences such as rain. If you want to treat the wood additionally, we recommend using stain, so that the wood can continue to breathe.

Are black spots on the wood and discolouration of the wood normal?

Yes, in seasons with a higher humidity, black spots may appear on the wood (weather spots). These are not harmful and will disappear when the humidity drops and the temperature rises. You can remove these spots with lukewarm water and soap if necessary.

The wooden parts of the GetSet are treated with a water-based, transparent stain for optimal protection. This makes the wood resistant to wood rot and weather influences such as rain. If you want to give the wood additional treatment, we recommend using stain, so that the wood can continue to breathe.

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