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Common questions about outdoor toys
FAQ

My product is damaged, what should I do?

Was your package damaged during shipping, or does the defect fall within the warranty period? Report a service and warranty request in our EXIT Service Portal. This way we immediately have all the right information on hand to help you properly.

Is your product damaged outside the warranty period? Find new parts for your product easily in the EXIT Service Portal. You can also find the parts on our website on the product page of your ordered product or on our handy parts page. You can easily order the parts yourself in our webshop and your outdoor toy will be as good as new in no time!

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