General
Which materials are used to make your playhouses?
Most of the EXIT wooden playhouses are made from FSC® certified cypress wood (FSC 100%, SCS-COC-000652-WH). This type of wood does not splinter and by nature it is resistant to weather influences, such as rain, and therefore resistant to wood rot. You do not need to treat the EXIT wooden playhouses before use.
The EXIT Aksent wooden playhouse series is made from FSC certified pinewood (FSC 100%, SCS-COC-000652-WH). This high-quality wood comes from Scandinavia. Pinewood is impregnated under high pressure. This ensures the longest possible lifespan and the wood requires no further treatment.
How do I maintain my playhouse?
To maintain the beauty of the wood for years to come, we advise you to stain the wood every second year. If mildew appears on the wood, it is best to rub it off with a dry cloth and perhaps green soap.
Can you also attach the slide to another spot?
In most of our wooden playhouses, the slide can be attached to spots other than the ones indicated in the manual or on our website.
In the Beach 300, Fantasia 300, Loft (300, 350, 500, 550, 700, 750) and Crooky (300, 350, 500, 550, 700, 750) the stairs and the slide can be attached on either the left-hand or the right-hand side.
In houses with an extension or a veranda, the slide can also be mounted at the front side of the playhouse. This applies to the Loft (350, 550, 750) and Crooky (350, 550, 750) playhouses. The fence at the front side of the extension or veranda is moved over, creating room for attaching the slide at the opening in the front side.
My playhouse has a strange smell when opened. Why is this?
Cypress wood is known for its distinctive fragrance. Over time, the intensity of the smell will decrease once it is exposed to the outside air.
Where is the best place to put my playhouse?
Place the playhouse on a flat dry surface at least two metres from any structure or obstacle such as a tree, fence, garage, house, overhanging branches, washing lines or power lines.
Do I need to secure/anchor the playhouse?
Can I leave my playhouse outside in winter?
Yes, you can. Just don't leave it on a moist surface such as grass during the winter.
Help, my playhouse is changing colour. What should I do?
Cypress wood will age over time, this is a natural process due to exposure to sunlight and rain. It ensures that longevity improves. So keep in mind that the appearance of the product will change slightly. If you don't like this, you can paint the playhouse in a different colour, as required.
EXIT Hika playhouse
EXIT Loft playhouse
What do I need in order to assemble this Hika playhouse?
We recommend using a screwdriver. The wood is very soft so be careful not to tighten the screws too far. The tools needed to attach the role play wheel are included as standard. The house mostly has pre-drilled holes. The assembly takes around 60 minutes with two people.
What does or does not come with the Hika playhouse?
The assembly instructions contain an overview of all parts included. Any additional accessories, such as chalk for the chalkboard, mood lights, a bell, etc., are not included.
What ages is the Hika playhouse suitable for?
The playhouse is designed for children from 2 years old and has an age recommendation up to 8 years, depending on the child's height. Inside the playhouse, there is room for up to 2 children to play at the same time.
What role-playing games can you all play with the theme wheel?
There are a total of eight themed icons on the wheel: a shop, doctor, restaurant, theatre, castle, ice cream stand, police station and an animal theme. Of course, there is also still room for your own imagination. See our blog for more inspiration on fun roleplay ideas for the Hika wooden playhouse.
Is the Hika playhouse waterproof?
No, the house is not completely waterproof. The roof does provide a sheltered play area.
Can I move or dismantle the Hika playhouse?
Yes, weighing 24kg, the playhouse can easily be moved by two people. We recommend you do this by picking up the sidewalls. It is also possible to disassemble and reassemble the cottage. For this, it is best to use the manual. Be careful to avoid damage.
Can I touch up my EXIT Hika wooden playhouse in its original colour myself? If so, which RAL colours match best?
Yes, if you want, you can touch up your playhouse with water-based stain. Before you start, carefully read the instructions on the packaging. Below you can see which RAL colours are most similar to the colours of our Hika wooden playhouse.
Playhouse colour |
Product |
RAL colour |
Black |
Water-based stain |
RAL 9017 |
White |
Water-based stain |
RAL 9016 |