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Common questions about outdoor toys

EXIT GetSet maintenance

How do I clean my EXIT GetSet?

It is best to clean the GetSet with a dry cloth or a wet cloth with cold or lukewarm water. Do not use hot water, cleaning agents, other solvents and hard materials like abrasive pads and brushes to clean the steel parts. The wooden parts are allowed to be cleaned with soap.

Can I clean the GetSet with a pressure washer?

It is best to clean the GetSet with a dry or wet cloth. Because of the force of a pressure washer, the protective layer of the frame of the GetSet might get damaged.

Can an EXIT GetSet stay outside during the winter and can the GetSet accessories stay attached?

Yes, the GetSet can stay outside during the winter. We do recommend placing the EXIT GetSet punching bag inside when the temperature gets below 5 degrees Celsius; this to prevent the water In the punching bag from freezing.

It's also wise to remove the GetSet accessories that contain rope, like the swing, trapeze, wooden gymnastics rings and the climbing rope for a longer lifespan.

Can an EXIT GetSet withstand wind or storm?

In principle, the GetSet stands firmly due to the anchoring system and can therefore withstand a gust of wind. However, if strong wind or a storm is expected, it is wise to remove the accessories.

What can I do if a GetSet part needs replacing?

You can order new parts for your GetSet through our web shop. You can read how to order parts in our blog How do I order new parts for my EXIT outdoor toys?

Note: before ordering a part, it's a good idea to check the warranty periods of your GetSet. Do you still have warranty? Then go to the EXIT Service Portal and let us know which part you want to replace. We'll do the rest.

Does the used wood need to be treated?

No, the wooden parts of the GetSet are treated with a water-based, transparent stain for optimal protection. This makes the wood resistant to wood rot and weather influences such as rain. If you want to treat the wood additionally, we recommend using stain, so that the wood can continue to breathe.

Are the wooden parts of the GetSet impregnated?

No, the wooden parts of the GetSet are treated with a water-based, transparent stain for optimal protection. This makes the wood resistant to wood rot and weather influences such as rain. If you want to treat the wood additionally, we recommend using stain, so that the wood can continue to breathe.

Are black spots on the wood and discolouration of the wood normal?

Yes, in seasons with a higher humidity, black spots may appear on the wood (weather spots). These are not harmful and will disappear when the humidity drops and the temperature rises. You can remove these spots with lukewarm water and soap if necessary.

The wooden parts of the GetSet are treated with a water-based, transparent stain for optimal protection. This makes the wood resistant to wood rot and weather influences such as rain. If you want to give the wood additional treatment, we recommend using stain, so that the wood can continue to breathe.

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