My Ivy gym bar feels unstable. How can I fix that?

You will want to solve that as quickly as possible. Luckily, most causes are easy to fix. Follow the steps below:

1. Check the ground anchors – The ground anchors are the first thing to look at. Check that they are firmly fixed in the ground and still properly attached to the unit. Are they loose or damaged? Secure them again or replace them if needed.
2. Check all screws, bolts and nuts – Connections can loosen a little over time. Go over all screws with the supplied spanner and tighten them properly. Do this regularly as part of maintenance, especially at the start of every play season.
3. Check the gym bar for damage – Check whether the steel frame, the stainless steel bars and the plastic protective parts are still in good condition. Do not use the EXIT Ivy if you notice cracks, bending or wear. Replace the damaged parts first.
4. Contact our customer service team – Still not getting anywhere? Our customer service team will be happy to help. Please send a photo of the unit and the situation, so we can advise you quickly and clearly.