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We are available by phone and chat between 10 - 12 and 15 - 17 on weekdays. Thank you for your understanding!

Frequently asked questions
(Dis)assembling the pool
The upper edge of my swimming pool frame seems loose. Is that okay?

Yes, that’s fine. The rectangular swimming pools have corner pieces with a smaller diameter than the tubes in which they have been placed. This extra space is necessary to make sure that the liner has sufficient room and won’t tear.

Can I leave my EXIT swimming pool outside throughout the whole year?

No, our EXIT swimming pools are only suitable for the warmer seasons of the year, so not for autumn or winter. In our blog you can read all about how to make your pool winter proof.

How can I disassemble my EXIT swimming pool and store it away?

In the blog ‘How can I make my swimming pool winter proof?’ you can read all about disassembling and storing away your EXIT swimming pool.

Can the filter pump be used to empty the swimming pool?

If you have a sand filter pump, you can use it for emptying the pool. With the other EXIT filter pumps this is not possible.