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Frequently asked questions
Maintaining the trampoline
How can I determine that my trampoline is safe?

To ensure the safety of the trampoline it is important to regularly check the trampoline for any damaged or loose parts, so that you can replace them on time. Consider the following items:

  • Jump mat: is the jump mat still taut?
  • Frame: are all tubes firmly connected and are the frame connectors still positioned where they belong?
  • Jump springs: are the springs still tensed and are they undamaged?
  • Padding: are the springs still completely covered by the padding and is the foot protection system still mounted correctly?
How do I clean my trampoline?

Depending on how dirty your trampoline has become, you can use a dry cloth or a damp cloth with cold to lukewarm water. Do not clean the trampoline with hot water, cleaning agents or other solvents.

The padding of my trampoline sucks up water. Why is that?

The foam in the padding of EXIT trampolines needs to be breathable to prevent moulds from growing in it. The padding has therefore got ventilation holes which not only let in the water, but also ensure that it evaporates again. At the bottom there are tiny holes to get rid of the excess water.

Why does the EXIT trampoline cover have holes?

Our trampoline covers protect the trampoline against weather influences, such as rain, snow, ice, UV rays and against dirt, such as leaves from trees. But what is the purpose of the holes in the cover? These holes ensure good drainage, preventing accumulation of water or snow on the trampoline.

Can my trampoline remain outside during the winter?

Yes! You don’t need to dismantle the EXIT trampoline completely in the autumn. However, because during the winter you will be using the trampoline less often or not at all, we advice you to store the padding and the safety net. In addition, you can cover the frame, springs and jump mat with a trampoline cover for optimal preservation of the trampoline.

Watch out in case of rain or snow!

Lengthy periods of rain or snow will weigh down on the jump mat, which could slacken the springs. In the long run, this will deteriorate the bouncing quality of the trampoline. To prevent this as much as possible, our covers have drain holes that ensure the outflow of water. However, when large quantities of rain or snow accumulate on cover, the holes might freeze or get clogged, forming a puddle on the trampoline. Keep this in mind and remove standing water/snow from the trampoline immediately.

EXIT tip: Do you have a safety net that you store during the winter? Use covering caps (included in the package) to cover the openings created when removing the safety net poles. That prevents dirt from getting into the trampoline.

Is my trampoline wind or storm resistant?

In principle, the trampoline can take some wind gusts. However, if fierce winds or a storm is expected, it is wise to take measures. 

If the wind is fierce, we advise you to anchor the trampoline to the ground. For trampolines on feet, we have a special EXIT trampoline anchoring set. If you expect a very serious storm, we advise you to store the trampoline. 

In case of very fierce winds or a storm, we advise you to store our in-the-ground or ground-level trampolines or to fasten them using lashing straps.