EXIT Toys uses cookies to improve your user experience on the website.
By continuing to use our website, you agree to the use of cookies. More information can be found in our cookie policy.

Close
Service +31 314 - 796 020
0

We are available by phone and chat between 10 - 12 and 15 - 17 on weekdays. Thank you for your understanding!

Frequently asked questions
Pool filter pump
Do I need to use a filter pump for my EXIT swimming pool?

Yes, we always advise the use of a filter pump for EXIT swimming pools.

Which filter pump is the best for me?

You can choose a cartridge filter pump or a sand filter pump for our swimming pools. In our blog ‘What is the difference between a cartridge filter pump and a sand filter pump?’ you can read all about the differences between the different EXIT filter pumps.

Can I buy a larger filter pump for my swimming pool?

The swimming pools from EXIT Toys always have a matching filter pump included. Would you still prefer a bigger filter pump, then you can of course always install one yourself. The stronger the filter pump, the cleaner your water will stay. Please do take into account that the filter pump has a 32-millimetre connector.

Can I buy a swimming pool without a filter pump?

No, we only sell the swimming pools in combination with a filter pump. This way you can be sure that you will always have a suitable filter pump for your swimming pool.

How long does my filter pump need to be on?

A filter pump is most efficient when it stays on 24 hours a day so that the water quality remains consistent.

Can the filter pump stay on when we want to take a swim in the pool?

No, when swimming we advise you to turn off the filter pump temporarily. Turn the filter pump back on as soon as you have stopped swimming.

Do filter wadding fit in my filter pump?

You can use filter wadding for all the EXIT Toys swimming pool filter pumps to clean the water. The filter wadding consists of small fibres which catch even the smallest dirt particles, such as sand and algae. The wadding is also washable and can last up to three years. The EXIT filter wadding for the cartridge filter pumps comes with a layer of foam to prevent the wadding from getting into the pump system.

How many amps do you need to operate the filter pump?

A filter pump uses between 0.35 and 4.0 amps. The standard current for most household electrical installations is 15 amps.

Is it a problem if the filter pump gets wet by swimming pool water or rain?

No, the EXIT filter pump is protected against light water drizzle. However, when a storm is expected we do advise you to cover up the filter pump temporarily.

What do the different operating modes of my sand filter pump mean?

In our blog ‘How does an EXIT sand filter pump work?’ you can read all about the different sand filter pump modes.

My heat pump loses water. Is this normal?

Yes, this is condensation water from the outside air. This doesn’t mean that the hose or the heat pump is leaking.